Virginia Leadership Retreat Education 


Friday, August 5, 2021  |  10:00 am - 12:00 pm 

Managing Strange But True Common Area Issues

The strategies for addressing many common area problems are straightforward and well-known – but what about the weird or unusual ones? For example, what do you do about owners who install webcams? What about a sex offender who moves into the community? What about residents who encroach onto the common elements or a resident who wants to install a Tesla charging station? What happens if a local government wants to seize part of the common area?  This session addresses many of strange or weird issues that don’t have an immediate answer anywhere in the governing documents or the statutes that govern your association. While it’s not possible to catalog all potential common area problems, we have assembled a few unusual scenarios and set forth some suggested strategies for addressing them. If your community has not faced these circumstances, then perhaps you have been lucky -- so far.


Saturday, August 6, 2021  |  8:30 am - 9:45 am

It's the Association Feud! Surveys of Ombudswoman's Explanations of Final Adverse Decisions to Complaint...After Complaint...After Complaint!

The Common Interest Community Ombudswoman has published determinations.  This course surveys her explanations of final adverse decisions made under the Condominium and Property Owners' Associations Acts to many issues raised under associations' complaint procedures. Summaries of her explanations will now be searchable too in a database created exclusively for attendees. 


Saturday, August 6, 2021  |  8:30 am - 9:45 am

Disputes with Outside Vendors - What Do I Do First?

Associations and property management companies routinely interact with outside vendors, and contract with those vendors for services and products, but disputes often arise. Learn what to do when a lawsuit is filed, and identify ways to prevent and manage disputes with outside vendors. 


Saturday, August 6, 2021 | 8:30 am - 9:45 am

Managing the Unmanageable - Tools and Techniques for Resolving Effectively the Issues Created by Owners with Mental Illness

Using case studies, this course will focus on the problems created for community associations by owners suffering from mental illness and provide recommendations for handling these often complicated situations. Studies will include hoarders, residents suffering from dementia whose disruptive conduct imposes upon other owners, and mentally ill residents whose conduct threatens the safety of other residents.


Saturday, August 6, 2021 | 10:00 am - 11:45 am

KEYNOTE SPEAKER: Ryan Munsey

The author of F*ck Your Feelings and co-founder of The Better Human Project, Ryan Munsey is a sought-after thought leader who specializes in high performance and the development of both individuals and organizations.

 He personally coaches Olympic and professional athletes, Special Forces Operators, Hollywood celebrities, and leading entrepreneurs and C-Level executives while speaking and hosting leadership workshops around the world.

 In 2012 he opened his own performance training facility, House Of Strength in his hometown of Roanoke, Virginia. HOS quickly became a leader on the local and global level, helping dozens of athletes earn college scholarships while also contributing to leading national and international publications like Men’s Health, Men’s Fitness, T-Nation and EliteFTS.

 In the last 3 years, Ryan has worked closely with renowned scientists, researchers, Navy SEALs, C-level executives, entrepreneurs, Olympic and professional athletes to unlock the secrets of high performance individuals and teams. During that time he’s hosted 2 top-rated podcasts in the health and wellness space, most recently co-founding the Better Human Project with Ryland Hormel and Josh Crowther.

 His book, F*ck Your Feelings, synthesizes his first decade of knowledge and experience into a neuroscience-based exploration of high performance and success.


Saturday, August 6, 2021 | 12:00 pm - 1:15 pm

Rogue Directors: Legal Strategies On How to Deal With Them and How to Reign Them In

In this interactive discussion, we will share tips and legal strategies on how to deal with directors who: (1) refuse to listen to the community manager or legal counsel, (2) are personally in violation of the governing documents yet insist they can continue to serve on the Board, (3) deliberately ignore legal advice and breach their fiduciary duties, (4) go rogue and leak confidential information to other parties or act without proper legal authority, or (5) actively undermine the association's legal interests.  We will share strategies for dealing with these situations, including (1) censuring them, (2) removing them as officers or directors,:(3) using confidentiality agreements with liquidated damages clauses, (4) court-ordered injunctions, and (5) litigating pursuant to a protective order. The session will be interactive and we'll encourage audience questions and examples. 


Saturday, August 6, 2021 | 12:00 pm - 1:15 pm

Six Ways to Drive Volunteerism in Your Community

No matter what size or type of community you manage, it is possible to drive positive change by establishing volunteerism as a core value among your members. Community outreach is not only an excellent way to serve your city and neighbors, it can help bring notoriety to your community and cultivate outside interest in your association.


Saturday, August 6, 2021 | 12:00 pm - 1:15 pm

Work-Life Balance...An Achievable Goal or An Urban Legend?

Many people struggle in finding the perfect work life balance. With shifts in our professional development, personal relationships and society as a whole, finding a good work life balance requires a regular re-evaluation of the current balance and then some effort to readjust it as needed. This session seeks to identify some warning signs that your life may not be balanced and some practical tips for getting the balance that you need.
1.: Identify red flags that they lack balance in their lives
2.: Identify what the imbalance is.
3.: Use some practical tips to correct the imbalance.